When you’re managing your business, hiring a commercial janitorial service might feel like a necessary evil.  You have to keep the workplace clean, but you’re also handing over the keys to the castle.  The last thing you want is to worry about who you’re letting in and how they’ll treat your space. That’s why people hang onto their dependable janitorial providers when they find one.  They know that it’s not always about the cheapest quote.  Finding a great service alleviates security and quality concerns, and it keeps your workspace in peak shape. But if you’re in need of a new company and you don’t have any solid recommendations, what should you do? In this article, we’ll explore the top five questions to ask potential janitorial service providers so you can choose a partner you can trust with your business.

Question 1: What Services Are Included?

Imagine investing your hard-earned money in a service that isn’t what you expected. A carpenter promises to build you a beautiful desk, only to arrive with just a hammer and a few nails. When inquiring about commercial janitorial services, it’s essential to ask, “What exactly is included in the package?”

Understanding the scope of services offered is crucial. Commercial cleaning can range from basic dusting and vacuuming to specialized tasks like floor care and restroom sanitation. Not knowing what services are included could lead to hidden costs or poor quality results down the line.

Requesting a detailed service list in your quote can avoid surprises. This is your opportunity to ensure that you’re not just paying for a service but investing in a comprehensive solution that meets your unique needs.

Question 2: What Are Your Qualifications and Experience?

The experience and qualifications of a janitorial service could be the difference between a regular cleaning and one that leaves your space sparkling. It’s like choosing a chef to cater your event—he better know a bit more than how to boil water!

Ask potential providers about their certifications, training, and years in the industry. A reliable janitorial service should be able to demonstrate its expertise through proven experience. Conducting some research into customer reviews and testimonials can also provide valuable insights.

Feeling a bit hesitant? You’re not alone. Many business owners have faced the anxiety of entrusting their space to someone else. Remember, you’re looking for a partner who shares your vision of quality and dependability.

Question 3: How Do You Handle Equipment and Supplies?

You wouldn’t trust someone to tend to your garden if they show up with only a pair of scissors and a rusty screw driver. Similarly, the cleaning equipment and supplies used by a janitorial service are vital to their effectiveness.

In your discussions, ask about the types of cleaning products and equipment the service utilizes. Are they eco-friendly? Do they stay up to date with the latest cleaning technology? An environmentally aware company will not only contribute to a healthier workspace but may also resonate with your company’s values.

Additionally, inquire about their maintenance schedule for equipment and from where they source their cleaning supplies. A good service provider will prioritize quality and efficiency.

Question 4: What Is Your Pricing Structure?

If you hire a janitorial service that sends an invoice full of unexpected service and product fees, you may feel like their original quote was misleading. Understanding the financial aspect is critical—it’s the foundation of your partnership.

Different commercial janitorial services may adopt various pricing models, including hourly rates or flat fees. The pricing can fluctuate based on factors such as the size of your facility, the frequency of cleaning, and the specific services required.  In addition, monthly, quarterly and annual deep-cleans may be necessary but not fully discussed.  Equipment and plumbing failures may require emergency services.  What’s that going to cost?

Don’t hesitate to ask for a comprehensive quote that breaks down the costs clearly. Transparency is key. If a provider can’t give you a clear pricing structure, it might be a warning sign. You deserve to know exactly what you’re paying for without hidden fees lurking around the corner.

Question 5: How Do You Ensure Quality Control?

Quality control in a janitorial service is not merely a formality; it’s at the core of reliable service. You wouldn’t want an employee who doesn’t check their work for errors before turning it in.

Inquire about the measures they have in place to ensure consistent quality. This could include training programs for staff, regular supervisory checks, or customer feedback mechanisms.  Monitored schedules are important for bathrooms, kitchens, and sensitive areas like labs and production areas.

Having systems to monitor and maintain cleaning standards indicates a commitment to excellence. Remember, a trustworthy partner should be receptive to your high standards, ensuring that your space remains impeccable week after week.

Conclusion

Finding the right commercial janitorial service is about more than just cleaning; it’s about establishing a relationship based on trust, dependability, and value. By asking these five crucial questions, you step away from the anxiety of granting access to your space and into the comfort of knowing you’ve made an informed choice.

Reflect on your specific needs and don’t rush the selection process. It’s important to find a partner who aligns with your vision of quality and accountability. Your business deserves a janitorial service that treats your space with respect.

If you’re exploring your options and need assistance in finding the right service, please CONTACT US for a consultation.